At DigiSparc, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.
By using the DigiSparc website, you agree to the practices described in this Privacy Policy.
DigiSparc provides digital services including website development, website design, eCommerce development, search engine optimisation (SEO), digital marketing, and related technology services.
For questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details provided at the end of this page.
We may collect information that you voluntarily provide to us when you:
Depending on how you interact with us, the information we may collect can include:
Please do not submit sensitive personal information through our website unless it is specifically required for the service you are requesting.
When you visit our website, certain information may be collected automatically through cookies, analytics tools, hosting systems, and similar technologies.
This information may include:
This information is generally used to understand how visitors use our website and to improve its performance, security, and user experience.
DigiSparc may use the information we collect to:
We do not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
If you submit information through a DigiSparc contact, consultation, or enquiry form, we may use the information provided to respond to your request.
Information submitted through our forms may be transmitted to DigiSparc’s designated business email accounts and may be stored for customer service, enquiry management, business administration, or follow-up purposes.
We ask you to provide only information that is necessary and relevant to your enquiry.
Our website may use cookies and similar technologies.
Cookies are small text files stored on your device that help websites remember information and understand how visitors interact with the website.
We may use cookies for purposes such as:
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use third-party services to help us understand website traffic, improve website performance, provide functionality, or communicate with visitors and customers.
These services may include analytics, website hosting, email delivery, spam protection, advertising, social media, payment, communication, or other technology providers.
Third-party providers may process information in accordance with their own privacy policies.
Where appropriate, we encourage you to review the privacy policies of third-party services used on our website.
DigiSparc takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security of information transmitted through the internet.
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers where necessary to operate our website, communicate with you, provide services, maintain systems, process transactions, or protect our business.
Such providers may include:
We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
The period for which information is retained may vary depending on the type of information and the reason it was collected.
Depending on your location and applicable laws, you may have rights relating to your personal information, including the right to:
To exercise an applicable privacy right, please contact DigiSparc using the contact details below.
We may need to verify your identity before processing certain requests.
If you choose to receive marketing communications from DigiSparc, we may send information about our services, website development, SEO, digital solutions, offers, or relevant business updates.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
We will continue to send essential service-related communications where necessary to provide services or respond to your enquiries.
Our website and services are intended for businesses, professionals, and general website visitors.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Depending on the service providers we use, your information may be processed or stored in countries outside your country of residence.
Where required by applicable law, we will take appropriate measures to help ensure that personal information transferred internationally receives an appropriate level of protection.
Our website may contain links to third-party websites, social media platforms, or other online services.
DigiSparc is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
DigiSparc may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us.